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Internet
Privacy and Information Policy
At
Country Mortgages, we recognize your expectation of privacy and
confidentiality of personal financial information when seeking the
assistance of outside professionals to obtain credit. We have taken
great care in establishing and implementing policies and procedures
and have committed to an ongoing review of those policies and
procedures to protect your personal and financial information.
Your
privacy is a top priority in all aspects of our business. Our
employees are informed of their responsibility to protect your
confidential information and are governed by strict standards of
conduct, which prohibit unauthorized use of your information.
Security procedures and internal controls are also in place to
protect your privacy.
On
this site, we collect personally identifiable information (such as
name, address, Social Security number/Taxpayer ID) only if
specifically and knowingly provided by you. We do not give, sell or
transfer any personal information to a third party.
Information
Collected and Stored Automatically
On
our website, we collect and store information about your visit for
security reasons, as well as for site research and enhancement. We
do not track or record information about individuals and their
visits. Through the use of Cookies (a file placed on your hard drive
by a website that allows it to monitor your use of the site), we
automatically collect and store only the following information about
your visit:
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Your
Internet domain (for example, "xcompany.com") if you
use a private Internet access account and IP address (an IP
address is a number that is automatically assigned to your
computer whenever you are surfing the web) from which you access
our site;
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The
type of browser and operating system used to access our site;
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The
date and time you access our site;
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The
pages you visit; and,
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If
you linked to our site from another website, the address of that
website.
Information
Collected from E-mails and Webforms
If
you complete one of our interactive forms or submit an e-mail
through our website, your information will be used as described at
the point of collection. It will be seen and used by employees of
Country Mortgages, but will not be provided to a third party. If you
are not comfortable providing the requested information to Country
Mortgages via e-mail or webforms, please contact us by calling
803-799-5000, ext. 251, or by writing to at Post Office Box
1499, Columbia, SC 29202.
We
will not obtain personally-identifying information about you when
you visit our site, unless you choose to provide such information to
us. Farm Credit limits
the use and collection of all information to that which is necessary
to maintain and administer financial services, provide excellent
service, and offer new products and services that may be of benefit
to you. If, for any reason, you would like to be removed from
our distribution list, please contact us at Country Mortgages, P.O.
Box 1499, Columbia, SC, 29202, 803-799-5000, ext. 251, or by
sending e-mail to dcamacho@agfirst.com
We
may use third party suppliers and/or service providers to facilitate
our services. For example, we may outsource one or more aspects of
our site to a supplier or service provider who performs services
according to our requirements. In all cases, we restrict how these
suppliers or service providers may access, use or disclose your
information. In general, we do not permit these suppliers or
service providers to retain, disclose or sell your information to
third parties.
Security,
Intrusion, and Detection
If
you are using a security-enabled browser (such as Microsoft
Internet Explorer version 2.1 or greater, or Netscape Navigator
version 2.0 or greater), the information you provide us is
encrypted, making it extremely difficult to read, even if it is
wrongly intercepted. Our website uses industry-standard Secure
Sockets Layer (SSL) technology to allow for the encryption of
potentially sensitive information such as your name and address and
critically sensitive information such as your Social Security number
or account number.
For
website security purposes and to ensure that this site remains
available to all users, traffic on the site is monitored to identify
unauthorized attempts to upload or change information, or cause
damage. Unauthorized attempts to upload or change information on to
this website are strictly prohibited and may be punishable under the
law.
Guidance for Our
Customers Against E-Mail and Internet-Related Fraudulent Schemes
E-mail and
Internet-related fraudulent schemes, such as “phishing”
(pronounced “fishing”), are being perpetrated with increasing
frequency, creativity and intensity. Phishing involves the use of
seemingly legitimate e-mail messages and websites to deceive
consumers into disclosing sensitive information, such as bank or
loan account information, Social Security numbers, credit card
numbers, passwords, and personal identification numbers (PINs). The
perpetrator of the fraudulent e-mail message may use various means
to convince the recipient that the message is legitimate and from a
trusted source with which the recipient has an established business
relationship. Techniques such as a false “from” address or the
use of seemingly legitimate company logos, weblinks and graphics may
be used to mislead e-mail recipients.
In
most phishing schemes, the fraudulent e-mail message will request
that recipients “update” or “validate” their financial or
personal information in order to maintain their accounts, and direct
them to a fraudulent website that may look very similar to the
website of the legitimate business. These websites may include
copied or “spoofed” pages from legitimate websites to further
trick consumers into thinking they are responding to a bona fide
request. Some consumers will mistakenly submit financial and
personal information to the perpetrator who will use it to gain
access to financial records or accounts, commit identity theft or
engage in other illegal acts.
Ways
We Are Working Protect Your Information from Fraud and Identity
Theft
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We
will never send e-mail messages that request confidential
information, such as account numbers, passwords, or PINs;
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We
will work to notify Internet service providers, domain
name-issuing companies, and law enforcement to shut down
fraudulent websites and other Internet resources that may be
used to facilitate phishing or other e-mail and Internet-related
fraudulent schemes directed towards our customers;
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We
maintain suspicious activity monitoring and employ additional
identity verification controls;
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We
will offer our customers assistance when fraud is detected in
connection with customer accounts; and
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As
appropriate, we will notify the proper authorities when e-mail
and Internet-related fraudulent schemes are detected.
Additional
Tips in Protecting Yourself from Fraud and Identity Theft
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The
safest approach is to immediately delete e-mail from unknown
sources, before opening the e-mail.
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Avoid
clicking on any links in unsolicited e-mail, particularly
e-mails that ask (either directly or by pointing to a website)
for personal, financial, or identity information. Instead,
directly type the website destination into your browser or use a
trusted bookmark to verify the site or to log into your account
directly.
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Always
access our website by using a trusted bookmark of our site or by
directly typing our website address into your browser.
Check to ensure you have typed the address correctly
before providing personal information on the site.
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If
you receive an e-mail that warns you, with little or no notice,
that an account of yours will be shut down unless you reconfirm
your billing information, do not reply or click on the link in
the e-mail. Instead, contact the company cited in the e-mail
using a telephone number or website address you know to be
genuine.
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You
may also wish to contact your Internet Service Provider for
support in blocking e-mails or subscribing to a “spam” or
junk e-mail filter they may offer.
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Ensure
your home computer has adequate anti-virus software and remember
to update it frequently.
Reporting
Suspicious or Fraudulent Communications and Transactions
You should promptly
report suspicious activity or e-mail communications to the Federal
Trade Commission (FTC). Send the actual e-mail you received to uce@ftc.gov. If you believe
you've been scammed, file your complaint at ftc.gov,
then visit the FTC's Identity Theft website ftc.gov/idtheft to learn how to minimize your
risk of damage from identity theft.
If you receive a
suspicious message that appears to be coming from us, or discover a
potentially phony Country Mortgages website, please let us know by
calling 803-799-5000, ext.
251, or by sending e-mail to dcamacho@agfirst.com
so that we may take appropriate action.
Weblinking
& Children’s Online Privacy Protection
Our
privacy policy only addresses our activities from our website. This
website is not directed at children nor do we collect any personally
identifiable information from children. We may
provide links to independent websites maintained by various federal
agencies or other organizations, solely as a benefit to our
customers.
These
other sites may have their own policies, which we do not control,
and thus are not addressed by our policy. We do not endorse, approve
or guarantee information, products, services, or recommendations
provided at any of the sites to which we have provided links.
We
are not responsible for the content or accuracy of any of these
links sites nor are we responsible for any loss or damage of any
sort resulting from the use of a link on any linked websites. We are
not liable for any failure of products or services advertised or
provided on these linked sites. We offer these links on an "as
is" basis.
When
you visit a linked website by using the link on our site, you will
no longer be protected by our privacy policy or security practices.
You should always familiarize yourself with the privacy policy and
security practices of any website you visit.
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